Contacting debtors to request payment of outstanding debts.

Effective debt management not only helps creditors reduce outstanding balances but also provides debtors with the opportunity to restructure their finances and regain stability. Our approach is built on the principles of fairness, transparency, and mutual respect, ensuring that all parties benefit from the process.

At Kriengkrai & Co., we contact debtors professionally and constructively to seek their cooperation in settling overdue payments. Our team emphasizes positive communication techniques and applies psychological insights to help debtors better understand their obligations, encouraging them to actively participate in resolving their financial challenges.

Our Principles in Communicating with Debtors

1. Communicate with Courtesy and Respect

• Every interaction begins with respect. We avoid the use of harsh language, threats, or any actions that may cause embarrassment.

2. Provide Accurate and Transparent Information

• We clearly present debt details along with the necessary supporting documents, enabling debtors to verify the accuracy of the information provided.

3. Offer Flexible Repayment Options

• Debtors are given the opportunity to negotiate repayment terms that align with their financial capacity, such as installment plans or debt restructuring.

4. Ensure Convenient and Secure Communication Channels

• We provide multiple communication channels, including telephone, LINE OA, email, and our online debt management system, to ensure convenience and security for all parties.

Our Objectives

Reducing the burden of non-performing loans for creditors.

Helping debtors overcome financial difficulties.

Building a debt management system that is transparent, respectful of rights, and up to standard.